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Term of the Week: Coaching

What is it?

The practice of a trusted individual providing guidance and oversight to support the development of another individual.

Why is it important?

Virtually every successful professional, in any field, has benefited from some form of coaching. It’s essential for any organization interested in the development of its people and leaders to understand the role of effective coaching.

Why does a business professional need to know this?

Coaches are most commonly associated with sports, providing athletes and teams direction toward the goal of winning a game. Some professional athletes employ multiple coaches, each of whom brings a specific expertise such as skill development, diet and nutrition, strength and conditioning, or sports psychology.

The principle of coaching is tried and true and can fully apply in the workplace to help professionals better perform their responsibilities as well as grow in capacity to expand the impact they make on the business.

To be an effective coach, you need to recognize that people need objective feedback, mentorship, and accountability. It is difficult for humans to see outside themselves to have a clear assessment of their strengths and weaknesses. We all have blind spots that impair our personal development and progress.

An effective coach develops a rapport with an individual to provide a framework of development, choosing specific skills or attributes to improve on within a specific timeframe. Coaching in the workplace can be formal or informal, and the coach can be a professionally trained coach, a skilled and caring manager, or a trusted colleague.

Often, organizations will develop a centralized coaching framework to ensure consistent coaching methods throughout their workforce. Many times, this includes training on how to be an effective coach.

In short, if business professionals are genuinely vested in the success of their people, they will do well to have coaching be a vital part of their learning and development infrastructure and culture(Deloitte 2020).


About Vincent Han

Photo of Vincent Han

Vince Han is the founder and CEO of Mobile Coach and a frequent speaker at conferences such as Training Conference, DevLearn, FocusOn, Online Learning, ATDTK and others. He holds an MBA from the MIT Sloan School of Management. Vince is an industry thought-leader for learning and learning technology with an emphasis on artificial intelligence and chatbot technology. Vince has founded several successful technology companies and resides in Utah.

Term: Coaching



Twitter: @vincehan